As a smaller restoration company, you might be surprised to hear that IRS places just as much value (or more) on the quality of our work than our larger competitors. The truth is, every job to us counts, and when you choose IRS, you are choosing quality and attention to detail first and foremost over anything else.
Every job we go to, from start to finish, is managed effectively and efficiently, done right the first time.
Starting with our techs, we fully train everyone in our policies and procedures necessary to maintain a high level of consistency, even if (especially if!) they come from another restoration company. We do this to ensure that everything that our company does for you is done to our specification, that way we know that it is done right.
Our friendly office staff that takes your emergency calls, our managers that ensure quick response time to your emergency, and everyone else that works behind the scenes (myself included!) are all personally invested in knowing that we are doing the best possible job for you, your family, your home and everything that encompasses.
IRS invests in state-of-the-art equipment in water damage detection and drying technology. It may not seem like a lot to anyone who doesn’t work in the water damage industry, but it really is more than just putting down a box fan and calling it a day. From efficient air scrubbers, to modern moisture detection equipment, IRS invests in ourselves because we care about you.
When we come to your home or place of business, our techs arrive in clearly-marked vehicles with our company logos and wear logo-marked attire, including badge identification and our company branding. This may not seem like a huge concern, however, many companies either subcontract out their work, leading to confusion of who actually performed the work done on your home. In addition, you may have encountered people who have come to your home claiming to work for a company but lacking the necessary credentials. We wish to avoid any confusion whatsoever, so when IRS comes to your home, we make sure that you know it’s really our crew.
The quality of our work is second to none, and that is reflected by our consistently high reviews online. Our proven track record in the past that shows that we prioritize our customers’ needs and do whatever it takes to make a bad situation into a good one again.