Something that we love doing here on the IRS blog is pulling back the curtain a bit to show you the process behind the work we do. While we know it’s not standard for a company to do this, with many in the industry hiding behind “Trade Secrets”, we feel it is important to educate and inform people about what actually happens during any type of remediation job we encounter.
For instance, our trucks are geo-located using GPS for a good number of reasons. The most important of which is that when we get a call to come out to a water loss emergency, we dispatch our closest crew to that job in order to make sure our response times are well within our emergency window.
Each crew carries a standard set of kit in every truck to ensure we are prepared to handle anything standard, as well as a few unpredictables. The standard tool and inspection kit that our crews carry are filled with every tool needed during most jobs, including basic shop essentials such as hammers, screwdrivers, drills, measuring tape, drywall saws, etc. Safety equipment and PPE are also standard parts of this kit, including eyewear, protective suits, booties (for protecting your flooring from our workers’ footwear) among other things.
Our crews also are assigned moisture detection equipment, such as moisture meters of both the invasive and non-invasive varieties, moisture meters and hydrometers. This specialty equipment is used to detect moisture anywhere that moisture can be hidden. Each of our certified techs is assigned a kit of their own, as well, including a thermal imaging camera, which can be used in conjunction with our other moisture-detecting equipment in order to pinpoint where a loss is coming from.
Finally, our trucks themselves come equipped with a few standard large pieces of equipment that can be deployed immediately at your home without having to go back to our shop in order to retrieve. These include a variety of air movers and dehumidifiers so that we may get started on any type of water loss at the soonest possible moment.
While it may not seem like a huge amount of gear to get started on the type of work we do, without these important pieces of equipment, our trained and skilled technicians could not do the jobs they do every day. Next time IRS is on your job, feel free to ask our techs about any of the gear they use during your job and they can let you know why we do what we do with it, and how it figures into the overall job. That’s the IRS difference.